PRIVACY POLICY

RETROWASH (hereinafter referred to as "this shop") recognizes the importance of protecting customers' personal information, and complies with personal information protection regulations (hereinafter referred to as the "Personal Information Protection Act"), as well as the following: Privacy Policy (hereinafter referred to as the "Privacy Policy").For the time being, we will strive to ensure appropriate safety and protection.

1. Definition of personal information

In this privacy policy, personal information refers to personal information as defined by Article 2, Paragraph 1 of the Personal Information Protection Act, that is, information about living individuals, including names, dates of birth, and other information contained in such information. Items that can identify a specific individual by description, etc. (including items that can be easily compared with other information and thereby identify a specific individual), or personal identification codes shall mean the information contained therein.

2. Purpose of use of personal information

Our shop uses customers' personal information for the following purposes.

(1) To provide our shop services

(2) To provide information regarding our shop services and respond to inquiries, etc.

(3) To provide information about our shop's products, services, etc.

(4) To respond to acts that violate our shop's terms, policies, etc. (hereinafter referred to as "Terms, etc.") regarding our shop services.

(5) To notify you of changes to the terms and conditions regarding our shop services, etc.

(6) To help improve our shop services, develop new services, etc.

(7) In connection with our shop services, to create statistical data processed into a format that cannot identify individuals.

(8) For other purposes incidental to the above purpose of use.

3. Change of purpose of use of personal information

Our shop may change the purpose of use of personal information to the extent that it is reasonably considered to be relevant, and if there is a change, we will notify customers or publicly announce it.

4. Restrictions on use of personal information

Our shop will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the customer's consent, unless permitted by the Personal Information Protection Act or other laws and regulations. However, this does not apply in the following cases.

(1) Cases based on laws and regulations

(2) When it is necessary to protect human life, body, or property, and it is difficult to obtain the customer's consent.

(3) When it is particularly necessary to improve public health or promote the healthy upbringing of children, and it is difficult to obtain the customer's consent.

(4) In cases where it is necessary to cooperate with national institutions, local governments, or persons entrusted by them in carrying out affairs stipulated by law, and carrying out such affairs with the consent of the customer. When there is a risk of interfering with

5. Proper acquisition of personal information

Our shop acquires personal information appropriately and does not acquire it by false or other illegal means.

6. Safety management of personal information

Our shop provides necessary and appropriate supervision over our employees to ensure safe management of personal information against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when our shop outsources all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure the safe management of personal information at the outsourcing company.

7. Provided by a third party

Our shop will not provide personal information to third parties without the customer's prior consent, except in cases where disclosure is permitted based on the Personal Information Protection Act or other laws and regulations. However, the following cases do not constitute provision to a third party as specified above.

(1) When our shop provides personal information in conjunction with entrusting all or part of the handling of personal information to the extent necessary to achieve the purpose of use.

(2) When personal information is provided due to business succession due to merger or other reasons

(3) In the case of joint use pursuant to the provisions of the Personal Information Protection Act

(4) When personal information is disclosed to a payment company for identity verification, billing address confirmation, and credit check at the payment company.

8. Disclosure of personal information

When our shop is requested by a customer to disclose personal information based on the provisions of the Personal Information Protection Act, we will disclose the personal information to the customer without delay after confirming that the request is from the customer himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if our shop is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations.

9. Correction of personal information, etc.

If a customer requests that the personal information be corrected, added to, or deleted (hereinafter referred to as "correction, etc.") based on the provisions of the Personal Information Protection Law because the personal information is not true, the shop will After confirming that the request is from the customer, we will conduct the necessary investigation without delay to the extent necessary to achieve the purpose of use, and based on the results, we will make corrections to the personal information. , we will notify the customer to that effect (if we decide not to make any corrections, etc., we will notify the customer to that effect). However, this does not apply if our shop is not obligated to make corrections, etc. pursuant to the Personal Information Protection Act or other laws and regulations.

10. Suspension of use of personal information, etc.

Our shop does not protect personal information due to the reason that the customer's personal information is being handled beyond the scope of the purpose of use announced in advance, or that the customer's personal information has been obtained by deception or other illegal means. In the event that a request is made to suspend or erase the use of the Service (hereinafter referred to as ``Suspension of Use, etc.'') pursuant to the provisions of the law, and it is determined that there is a reason for the request, the Customer After confirming that the request is made, we will suspend the use of your personal information without delay and notify you accordingly. However, this does not apply if our shop is not obligated to suspend use, etc. pursuant to the Personal Information Protection Act or other laws and regulations.

11. Use of cookies and other technologies

Our shop's services may use cookies and similar technologies. These technologies help our shop understand the usage status of our services, and contribute to improving our services. Users who wish to disable cookies can do so by changing their web browser settings. However, if you disable cookies, you may not be able to use some functions of our shop's services.

12. Contact us

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact us using the contact information in our shop's "Indications based on the Specified Commercial Transactions Law," or visit the shop page. Please contact us using the inquiry form within.

13. Continuous improvement

Our shop will review the operational status regarding the handling of personal information as appropriate and strive for continuous improvement, and may change this privacy policy as necessary.